Return Policy

Omega Casket Company is a casket supplier and casket distributor that sells wholesale caskets to funeral directors and licensed funeral homes throughout Central, South Central and Southeastern Pennsylvania and Northern Delaware.

All returns must be received by (Omega Logistics, LLC ) within 5 days from the date the order is initiated. Caskets must be returned in new and unused condition and must contain all original materials, including packaging materials, if any, included with shipment. After inspecting the returned merchandise, with 3 business days Omega Logistics, LLC will reimburse the purchase price of the item, less restocking fees. All caskets are subject to a restocking fee of $300 per item. All refunds will be issued in the original form of payment used for purchase. Any claims for damage caused by the shipper (if an outside shipper is involved) must be processed through the terms and conditions of the shipping company.

We do not accept merchandise for return that has been damaged or altered by the purchaser.